The accommodation industry is very vast in Japan’s hospitality sector ranging from traditional inns (ryokan) to modern hotels. As a worker, here your go beyond simple tasks—it’s about embodying omotenashi, Japan’s unique approach to hospitality, where customer satisfaction is prioritized in every interaction. You’ll need to understand the cultural nuances of serving both Japanese and international guests, offering them seamless experiences from check-in to check-out.

 

Key  Skills:

• Cultural Sensitivity: Understanding different cultures, especially Japanese traditions and practices, to offer a more personalised service.
• Multi-tasking: Handling multiple roles such as reservations, guest relations, and basic concierge services simultaneously.
• Language Proficiency: Basic to intermediate Japanese and possibly English knowledge is often required for clear communication.